We will schedule your appointment as promptly as possible. If you have pain, every attempt will be made to see you that day.

When you call to schedule your appointment, please advise us of your signs and symptoms, as well as any information on your referral slip or from your referring Dentist.  If the need for Endodontic Treatment seems probable, you may be given the option to reserve time following consultation to have your treatment completed at the same visit.  Treatment is only recommended when examination and consultation points to a clear diagnosis and indication to treat.  Please let us know if you need any assistance to make your experience more comfortable.

"COMPLICATED" CASES

More complicated cases including previous Endodontic Treatment or Retreatment, Surgery, Resorption and some Fractures typically require a dedicated consultation appointment in order to allow time for CBCT scans, and careful review of treatment options.  Cases involving sedation will also require a dedicated consultation prior to treatment.

EMERGENCY TREATMENT

If you are in significant pain or in need of urgent care, we will make every effort to accommodate you ASAP.  We are on-call to manage urgent circumstances after hours for patients of record and for patients of our referring Doctors. If you have an after hours emergency, you can reach Dr. Tran by calling our office and following the directions on our voice message.

STAYING ON SCHEDULE

We are conscious of staying on schedule and try our best to minimize delays. Your time is important and we try our best to stay on schedule and see you at the time of your appointment.  However, given the technical nature of endodontics and the attention to detail that we give to every case, circumstances may arise that could prolong treatment time.  Emergency cases can also arise and cause delays. We typically are able to help emergency patients with minimal disruption to the schedule, but this is not always possible.  We sincerely appreciate your understanding and patience!

CANCELLATION

The quality of your care is very important to us.  Once an appointment has been made, this time has been reserved for you with the appropriate amount of time and staff for your treatment.  We kindly request notice of any appointment changes or cancellations at least 24 hours in advance so we can use the time to assist another patient.

OFFICE HOURS

Mondays - Fridays: 8 am - 5 pm.
available after hours for emergencies for patients of record and patients of referring providers